Privacy policy

Privacy Policy

Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. We are committed to safeguarding your privacy and ensuring your data is handled lawfully and transparently in accordance with the UK General Data Protection Regulation (UK GDPR).

Information We Collect

When you interact with our website, we may collect the following information:

  • Personal details such as your name, billing address, shipping address, email address, and phone number.

  • Payment information (processed securely by our payment providers – we do not store full card details).

  • Order history and purchase details.

  • Technical information such as IP address, browser type, and device data for security and analytics.

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders.

  • Communicate with you regarding your purchases, customer service, and updates.

  • Improve our website, services, and customer experience.

  • Comply with legal and tax obligations.

  • Where you have consented, send marketing communications (you may opt out at any time).

Sharing Your Information

We will never sell or rent your personal data. We may share your information with trusted third parties only where necessary to:

  • Fulfil and deliver your orders.

  • Process payments securely.

  • Provide essential business services such as IT, analytics, and marketing tools.
    All third parties are required to handle your information securely and in compliance with data protection law.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. After this period, your data will be securely deleted or anonymised.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request erasure of your data where it is no longer needed.

  • Restrict or object to certain types of processing.

  • Request transfer of your data to another service provider.

If you would like to exercise any of these rights, please contact us using the details below.

Security

We use appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

Cookies

Our website uses cookies and similar technologies to provide essential functionality, improve performance, and analyse traffic. You may adjust your browser settings to refuse cookies, although this may affect certain website features.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at:

Harrington Blackwell

support@harringtonblackwell.co.uk